Return & Refund

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Our return policy

At subtle statements NYC, we want to ensure that our customers are completely satisfied with their purchases. Therefore, we offer a 30-day refund policy from the date of delivery.

If for any reason you are not satisfied with your purchase, you may request a refund within 30 days. We will issue a full refund of the purchase price, excluding any shipping fees, as long as the product is returned to us in its original packaging and in its original condition.

However, please note that if the reason for the return is not due to a defect or an error on our part, the customer will be responsible for any shipping fees associated with the return.

How do I start the return?

To initiate a return or refund, please contact our customer care team at with your order number and reason for return. We will provide you with further instructions on how to return the product.

When will I receive my Refund? 

Once we receive the returned product, we will inspect it and process your refund within 7 days. The refund will be credited to the original payment method used for the purchase.

Still have questions? 

If you have any questions or concerns about our refund policy, please do not hesitate to contact us through email: or via texts at +1-617-953-7579 (this is a US based number. Charges may apply.)